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Returns
Return Policy
Do not supports any return without notice.
If for any reason I do not quedasatisfecho with your order, has a period of 14 working days, counting from lafecha order delivery to return it. (According to art. 44 of Law 7/1996 of 15 January the Trade retail amended by Ley47 / 2002 of 19 December.).
Just send us the product in perfect condition and in the original suembalaje, including guarantees, labels and instructions. Esmuy important that you return the product / s rates or devoluciónperfectamente packed. If the products are damaged because of improper aunembalaje not accept the return. No devolucionespasados ??accepted 7 days from the date of delivery of the package. Any claim hade be communicated 24 hours from the date of receipt of the package. In case of return you must contact us via shop@ckctuning, indicating the subject "Return ..." and your name. As well as the explanation of the case back. You will receive an email with lasinstrucciones and / or authorization for a possible return to CKC Tuning. Any expenses incurred in returning the item will be charged to the purchaser.
Aspects to consider:
If you are not satisfied with the product and wish to return it, has a period of 14 working days for it. In this case and confirmed acceptance of ladevolución, has the following options:
a) Change the item for another of equal or different characteristics.
b) Receive a bonus to repay the amount to be used on your next purchase.
c) Make cash refund only the price of the products
In any case the customer will be responsible for the cost of return.
If the item arrives in bad condition, let us know as soon as possible, always within 7 working days after receipt of package. We will give you a solution. You can contact our email: shop@ckctuning.com
In case you have doubts about the operation of the product and want to return it, please pre encontacto our customer service, we will help you solve the problem. Everything always within the first 14 days of receiving the product.
If the item does not work in a position or has a manufacturing defect, please contact our customer service, always within the first 2 months of the defect identified. In the case of damage or manufacturing defect the user has the right to repair, replacement, price reduction of the amount of the product. In case of return, the item will be analyzed by our technical department, if not identify the failure, will be the customer who will be responsible for all shipping costs both return shipping and new product if seprocede. Please check the item that really brings a manufacturing defect. Otherwise, after approval by the technical department will forward the same product.
Once appropriate return and receive the merchandise in our stores and check that all the above conditions are met, elautocentro accept the return product and proceed right to forwarding the same article, to change or to refund the amount of the product using a discount voucher for the next time you make a bank transfer comprao his favor (approximate time of return of 2-4 weeks).
In any case, please contact us with any questions and before any return that has encuenta CKC Tuning not handle freight collect shipments and these will be rejected. Contact: shop@ckctuning.com
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